Wednesday, September 29, 2010

Chapter 8


1.      What is organizational structure? How does it develop? 

 An organizational structure is a firm's shared values, beliefs, traditions, philosophies, rules, and role models for behavior.  It develops when a managers assigns work tasks and activities to specific individuals or work groups and coordinate the diverse activities required to reach the firm's objectives.

2.      What are some of the advantages of specialization? 

Advantages of specialization are people can perform more efficiently if they master just one task rather than all tasks.  Specialization also occurs when activities that must be performed within an organization are too numerous for one person to handle.
 
3.      Define delegation of authority and show its relationship to responsibility. 

Delegation of authority is giving employees not only tasks, but also the power to make commitments, use resources, and take whatever actions are necessary to carry out those tasks.  Delegation gives a responsibility to employees to carry out assigned tasks satisfactorily and holds them accountable for the roper execution of their assigned work.
 
4.      What is the difference between line structure and line-and-staff structure? 

Line structure has direct lines of authority that extend from the top manager to employees at the lowest level of the organization.  Line-and-staff structure has traditional line relationship between superior and subordinates, and specialized managers are available to assist line managers.
 
5.      What is a self-directed work team? 

A self-directed work team is a group of employees responsible for an entire work process or segment that delivers a product to an internal or external customer.
 
6.      How can managers use the "grapevine" to their advantage? 

Managers use the grapevine to their advantage by using it as a "sounding device" for possible new policies or to obtain valuable information that could improve decision making.  Some also use the grapevine by floating ideas, soliciting feedback, and reacting accordingly.

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